Personal Safety Learning | Personal Safety Training » lone working http://www.personalsafetylearning.com/blog Personal Safety Learning | Personal Safety Training Tue, 22 Sep 2009 21:48:29 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 Lone Working – Health and Safety Executive (HSE) resources http://www.personalsafetylearning.com/blog/2009/07/lone-working-health/ http://www.personalsafetylearning.com/blog/2009/07/lone-working-health/#comments Wed, 15 Jul 2009 19:31:05 +0000 Pierre http://www.personalsafetylearning.com/blog/?p=334 Lone Working – Health and Safety Executive (HSE) resources. The HSE (responsible for enforcing workplace safety regulations in the UK) researched a large number of case studies on lone working and personal safety – you can find it here: http://www.hse.gov.uk/violence/loneworkcase.htm. One of their key findings were that training of staff is an extremely successful measure in reducing risk to staff. At http://www.personalsafetylearning.com we provide training in a wide range of Lone Working topics, and will be happy to assist you. See the link to http://www.personalsafetylearning.com/blog/elearning/ for more information.

The roles researched by the HSE include:


]]> http://www.personalsafetylearning.com/blog/2009/07/lone-working-health/feed/ 0 HSE assistance with policy writing http://www.personalsafetylearning.com/blog/2009/07/hse-assistance-with-policy-writing/ http://www.personalsafetylearning.com/blog/2009/07/hse-assistance-with-policy-writing/#comments Tue, 14 Jul 2009 19:30:19 +0000 Pierre http://www.personalsafetylearning.com/blog/?p=336 The Health and Safety Executive has a very useful toolkit that will help you to write a policy statement – you can find it here: http://www.hse.gov.uk/business/policy-statement.pdf. You may find though that certain parts of “violence at work” is not specifically addressed here. If you want some guidance or help in this regard, do contact us, as we can give you useful further information.


]]> http://www.personalsafetylearning.com/blog/2009/07/hse-assistance-with-policy-writing/feed/ 0 A RED phone for Personal Safety? http://www.personalsafetylearning.com/blog/2009/07/a-red-phone/ http://www.personalsafetylearning.com/blog/2009/07/a-red-phone/#comments Tue, 07 Jul 2009 21:21:00 +0000 Pierre http://www.personalsafetylearning.com/blog/?p=259 What does a RED phone have to do with Personal Safety?

Many of our clients complain they are unsure whether their staff can be assured they will not get an engaged tone or unanswered phone at the office in an emergency.
We Have a solution. This is what we propose in response to this:

  • This phone is placed in an easily reachable place in the office, always plugged in to its charger
  • All staff programme the phone number as a speed dial on their phones to facilitate a quick and easy phone call.
  • If this phone rings, staff in the office will have to give it the highest priority. Next to the phone our “No contact Protocol” is placed (see http://www.personalsafetylearning.com/blog/resources/) , that will guide your response to the emergency call.
  • If the phone goes unanswered for more than 10 rings, the call gets diverted to a duty officer phone.

    • For more information, please use our contact form


    ]]>     http://www.personalsafetylearning.com/blog/2009/07/a-red-phone/feed/ 0     Over 288,000 Assaults on British Workers Every Year. http://www.personalsafetylearning.com/blog/2009/07/assaults-on-british-workers/ http://www.personalsafetylearning.com/blog/2009/07/assaults-on-british-workers/#comments Mon, 06 Jul 2009 10:16:07 +0000 Pierre http://www.personalsafetylearning.com/blog/2009/07/over-288-000-assualts-on-british-workers-every-year/ Estimates from the 2006/07 British Crime Survey (BCS) indicated that there were approximately 397,000 threats of violence and 288,000 physical assaults by members of the public on British workers during the 12 months prior to the interviews.

    There were 6,404 RIDDOR reported injuries caused by violence at work during the financial year 2006/07. These reports comprise 4 fatal injuries, 932 major injuries and 5,468 non-major injuries that resulted in absence from work for at least three days. This compares to 6 624 RIDDOR reported injuries caused by violence in 2005/06.

    Estimates from the 2006 Fit3 employee survey suggest that 16% of workers have been subject to abuse or violence in the last three months. For 67% of these victims this happened more than once and 66% of victims knew the person who was abusive or violent towards them.

    The Fit3 employee survey estimates that 33% of victims of workplace violence or abuse do not report the incident. The most common reasons given for non-reporting included dealing with the matter themselves and feeling it was too trivial to mention. 14% believed management would not have done anything about it.

    23% of respondents to the Fit3 employee survey say they know of no mechanisms in place to protect them from violence or abuse.

    Trends in violence at work are difficult to interpret, with survey estimates tending to fluctuate from year to year. However, recent figures have been fairly stable.

    The highest estimated rates of fatal, major and over 3-day injuries reported to HSE through RIDDOR were found in the minor occupational groupings of prison service officers below principal officer (1,187 per 100,000 workers), police officers (sergeant and below) (478 per 100,000 workers) and bus and coach drivers (301 per 100,000 workers).

    Most RIDDOR reported incidence of violence occurred in the broad industry grouping of services reflecting the occupations with highest rates.


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